Many enterprises have successfully lowered their total cost of ownership and increased employee productivity by consolidating data networks and implementing networked applications. Today, business conditions are driving technology trends that extend "enterprise-like" functions to small and medium-sized offices with a continued emphasis on lowering costs, increasing return on investment, and boosting productivity.

ICE specializes in IP voice solutions that fit small to medium businesses. If your offices need fewer than 120 telephones and can benefit from state of the art features you may be ready for Cisco CallManager Express. ICE is a Cisco IP Communications Express Specialized Partner.

Why IP Telephony will enhance your business

* Cost-effective voice and data operations are delivered through a single, integrated voice-and-data platform. Highly reliable access routers such as the Cisco 1700, 1800, 2600XM, 2800, 3700, and 3800 series platforms provide industry-leading features, including robust quality of service (QoS), network security, encryption, firewall, and network modules that deliver content networking and enhanced VPN services. These routers can also deliver integrated IP telephony, voice mail, and automated attendant.

* The system includes a robust set of commonly used key system and low-end PBX capabilities. Cisco CallManager Express delivers a powerful set of telephony features for the small to medium size office, and delivers unique value-added capabilities through Extensible Markup Language (XML) that enhance the productivity of the end user and of the business, that cannot be delivered by traditional solutions.

* Local and remote administrators have the option of using the industry-standard Cisco IOS Software CLI or user-friendly GUI to configure and administer Cisco CallManager Express. Cisco CallManager Express comprises network intelligence integrated into Cisco IOS Software. This telephony service can act as a stand alone call-processing engine for IP phones located in small branch offices.

ICE can make IP Telephony work for your company.

IP Telephony Design
A good telephone system must fit the needs of your business communications. We will understand how you need to communicate and optimize a design to work well for you. In some cases we may be able to integrate new features that dramatically improve your communications.

Implementing IP Telephony
Your new IP telephone system needs to be installed and tested without interruption of your business. We will plan the implementation to minimize disruption and make the transition as seamless as possible. ICE uses PMI® project management methodology to assure that your implementation delivers the results you expect.

Seamless integration of remote offices
If your company has more than one office you might connect your IP telephone systems in each office to create a seamless communications system company wide. ICE knows networks and we can integrate your wide area network and telephone systems giving you more efficient communications.